Using Foothold Care Management
Accessing Foothold Care Management
- Foothold Care Management FAQ
- Foothold Care Management Training Site
- FCM Supported Browsers and Devices
- How to Log In/ Logging in to a New Account
- Multi-Factor Authentication (MFA)
- System Time Out
User Accounts
- Creating a Care Manager Account
- Creating a User Account
- Creating a User Account for an Auditor
- Deactivating a Care Manager Profile
- Deactivating a User Account
- Foothold Care Management Account Permissions
Caseload Management
- Initial Appropriateness Criteria
- Bulk Remove/Unassign CMs from a Caseload
- Deleting an HCBS Care Plan
- Adding Strengths, Barriers, and Risk Factors to a Care Plan
- Adult Comprehensive Assessment- Blank PDF
- Assigning Members to a Care Manager
Segments
- Health Homes Serving Members Under 21
- How to Find Segment Errors
- How To Resolve Segment Errors
- "Invalid Coverage Code" Error
- "Invalid RE Code" Error
- Member Re-engagement from a Pended Segment
Encounters
- Core Services during Diligent Search
- Core Services During Outreach
- Encounter Core Service
- Encounter Types and Core Service
- Linking Encounters to the Care Plan/ POC
- Locking and Unlocking of Encounters
Billing Support
- Adult Health Home Rate Codes
- Billing in FCM
- Billing Support Schedule
- Billing Support "Inconsistent Error State"
- Billing Support Questionnaires (BSQ) Status Definitions
- Billing Support Questionnaire (BSQ) Errors
Health Home Claims
- Administrative Fees
- Adult Behavioral Health Home and Community Based Services (HCBS) Eligibility Assessment Claims
- Claim Status
- Claim Submission Overview
- Claim Transactions
- Claim Types