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Product Updates in Foothold Care Management

  • Updated

Foothold Care Management is constantly evolving to ensure our Users are working with the most efficient, user friendly system for their care coordination needs. Please see history of system updates completed!

2023

Date of Release in FCM Description of Update Link to Announcement
11/22/2023

Initial Appropriateness Criteria found on new Enrolled segments as of segment start date 12/1/23.

 To read the announcement, click here.
11/21/2023

Bulk Un-assign Care Managers from member charts now available for Users.

 Support Article linked here.
11/17/2023

Admins now have permissions to Unlock Custom Assessments 

 To read the announcement, click here.
11/7/2023

New Risk Factor Categories added to member Care Plan. Risk Factor Categories include, Biological, Psychological, Family, Community, Cultural

 To read the announcement, click here.
11/1/2023

New Continued Eligibility Screen Tool (CES Tool) is now in FCM under the Assessments tab.

 To read the announcement, click here.
11/1/2023

For HHSC: State forms DOH 5275 and DOH 5287 can be uploaded in the Documents Tab under the HCBS Waiver category.

 To read the announcement, click here.
10/26/2023

New Care Plan status of Inactive now an option. Creating new Care Plans for members within the same agency will mark previous care plans as inactive. Expandable "notes" section under needs/goals/tasks will give Users easier view when documenting there.

 To read the announcement, click here.
09/29/2023 New Encounter Targets will include four new options for "Who did you talk to?" on the Encounters tab. To read the announcement, click here.
07/04/2023 New Background Tab in Member Chart now holds Medication, Diagnosis, Strengths, Barriers, and Risk Factors. To read the announcement, click here.
05/05/2023 New Date and Status Filters available in Clinical Events report and "member refused" status in Transitions of Care tab.  To read the announcement, click here.
04/11/2023 Care Plans now have a dedicated section to document member Strengths, Barriers, and Risk Factors. To read the announcement, click here.
02/15/2023 Care Plans now marked expired when greater than one year since last care plan signature date, to better align with DOH guidance. To read the announcement, click here.
02/01/2023 Emergency Contacts and/or Parent/Guardian information can be added in a member's chart under the demographics. To read the announcement, click here.
01/27/2023 Feature now available for Adults and Children: Care Plans can be e-signed by Caregivers/Legal Representatives, when applicable.  To read the announcement, click here.
01/17/2023 Transitions of Care feature in FCM, which include a new tab in member chart, merging of clinical alerts to create clinical events, linking clinical events to member encounter notes, and new clinical event CM tool. To read the announcement, click here.

 

2022

Date of Release in FCM Description of Update Link to Announcement
12/14/2022 FCM Users can now see member's email address in the demographics section of their record. To read the announcement, click here.
12/02/2022 When ending member segments due to a Medicaid CIN Change, FCM will allow Users to identify the new Medicaid CIN for the member and report that back to MAPP. To read the announcement, click here.
11/04/2022 Encounters screen has a new look that includes separation of encounter details placed at the top and notes and tasks located at the bottom.  To read the announcement, click here.
09/20/2022 HCBS Report now captures data that have been added to the CORE & HCBS tab, such as members who are interested or not interested in HCBS and referral information, for example. To read the announcement, click here.
09/15/2022 FCM Log-in Screen to include a new bullet to certify and receives a fresh look. To read the announcement, click here.
08/30/2022 Care Manager names in the Patient Index and Member Chart are now hyperlinks. These hyperlinks will take Users to the CM's Profile Page, should they need to identify contact information to reach the CM.  To read the announcement, click here.
08/25/2022 HCBS Care Team Referrals can be tracked under the CORE & HCBS Tab. To read the announcement, click here.
08/05/2022 Users can search for members using their Medicaid Name, if it differs from their chart name or if Users don't have a CIN readily available.  To read the announcement, click here.
08/03/2022 Care Managers will be able to see when their supervisors request a change to a member Care Plan that was submitted for review, right on their CM Dashboard via the new Care Plan Change Request widget. To read the announcement, click here.
08/02/2022 CMAs serving Adults will be able to answer the question of the Expanded HH Plus Population on the Billing Support Questionnaire regardless of the HH Plus attestation status of that CMA. To read the announcement, click here.
07/29/2022 New Health Home Serving Children End Date Reason Codes added as a new options.  To read the announcement, click here.
07/28/2022 The Supervisor Dashboard now includes a Care Plan "Due in 30 Days" for members within their Supervisory Team(s). To read the announcement, click here.
07/20/2022 HARP Tab now titled CORE & HCBS. Details on member HCBS care team referrals can now be documented within this tab. To read the announcement, click here.
07/19/2022 New fields within the Demographics sections of a member's record are added: Medicaid First Name, Medicaid Last Name, and Medicaid Date of Birth. To read the announcement, click here.
07/12/2022 Supervisors overseeing a team of CMs are CC'ed on their member clinical event notification emails. To read the announcement, click here.
07/12/2022 Member interest or decline in HCBS documentation added in the HARP Tab. To read the announcement, click here.
07/07/2022 Sickle-cell Anemia available as a diagnosis in member Assessments, Care Plans, and as a diagnosis column in the Patient Index Export.  To read the announcement, click here. 
07/06/2022 Member latest enrollment periods are viewable on the member Overview and in the Patient Index Export.  To read the announcements, click here and here.
07/05/2022 Care Plans have the option to be e-signed by Caregivers/Legal Representatives, when applicable. This feature is available for member charts with active Health Home Serving Children's enrolled segments. In addition, two new columns "caregiver_or_legal_rep_signature" & "caregiver_or_legal_rep_name" are on the care_plan_signatures csv of the Data Extract! To read the announcement, click here.
06/22/2022 Supervisor Dashboard goes live in FCM! Supervisors can now view their team progress for their Big 3 Metrics! Supervisors can also view any Care Plan requests made to them with the Care Plan Review Request Widget . To read the announcement, click here.
06/09/2022 Several Document Types were updated for those Health Homes Serving Children.  To read the announcement, click here.
05/25/2022 Custom assessments are now printable as PDFs! To read the announcement, click here.
05/25/2022 Supervisory Teams can be created in FCM! Supervisors can now assign Care Managers to their teams and view their team progress within the CMA Quality screen.  To read the announcement, click here.
05/24/2022 Users are now able to view and print Care Plans by status. Instead of printing the member's entire Care Plan history, Users can now print only active items their members are currently working on. To read the announcement, click here.
05/24/2022 Member emails are now available on the Patient Index export. To read the announcement, click here.
05/24/2022 Patient Flags are now available in the Data Extracts. To read the announcement, click here.
05/18/2022 Data Extracts now include a csv data schema when downloading the extract. To read the announcement, click here.
05/17/2022 Custom Assessments can now be limited to specific CMAs.  To read the announcement, click here.
04/13/2022 Users have the ability to bulk remove flags from member charts.  To read the announcement, click here.
04/07/2022 End Date Reason categories are now available when editing member Segments, to align with the MAPP 3.8 Release. To read the announcement, click here.
03/30/2022 Member pronouns are now available to be added to member charts. These will be viewable in the Overview, the Patient Index export, and Data Extract. To read the announcement, click here.
03/29/2022 Two new categories added to Document Types for those Health Homes Serving Children: Early Intervention & HCBS Waiver To read the announcement, click here.
03/29/2022 CORE Services details added to the HARP Tab in FCM. Users can now capture member interest in CORE Services for their HARP members. To read the announcement, click here.
03/07/2022 A new warning added to FCM to prevent users from deleting or editing an encounter that would remove the supporting documentation needed for billing for a specific member month. To read the announcement, click here.
02/24/2022 PHI Download disclaimer window pops up when users download files that house PHI from FCM. To read the announcement, click here.
01/19/2022 Pend Reasons are available to view in two exports: Patient Index and Tracking & Billing Support Status To read the announcement, click here.
01/12/2022 Health Home Plus SMI eligibility indicators are viewable on member Overview tab. This data is also available in the exports for Patient Index window and Tracking & Billing Support status window. Lastly, this data now part of the Data Extract. To read the announcement, click here.
01/12/2022 The Care Manager Dashboard received a new look! Care Managers now have the ability to view how many members on their caseload have Big 3 Metrics (consents, assessments, care plans) due in 30 days or are missing/expired. To read the announcement, click here.
01/04/2022 New MAPP End Date Reason codes added to FCM, for members whose segment end dates would be as of 1/31/22, aligning with MAPP's 3.8 Release. To read the announcement, click here. 

 

Questions? Email us at

fcm-support@footholdtechnology.com

 

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