First time Users to FCM should be set up by an Admin at their agency prior to logging in. If you are a CMA user, your DSP Admin will initiate the set up. If you are a HH user, your HH Admin will initiate the set up.
Once set up in FCM, new Users can navigate to the FCM Log In Page at https://rma.healthcare. Here, Users will enter the email address used during new account set up and click on the "I forgot my password" link.
Users will be prompted to enter in the email address used for logging in:
Clicking on the Send Password Reset Instructions button will trigger an email to be sent to your inbox.
If you do not receive the email right away, please be sure to check your
This is how the email will look, when resetting your password. The link will expire in 24 hours.
After you click on the link, Users will be prompted to set up a password:
After this is completed, Users will return to the Login Page, where the email and new password can be entered to get into the system.
Important: First time users will be prompted to set up their Multi Factor Authentication method. This is important and necessary to get into the FCM system each day. To learn more about this, please click on this article.