Note: Only those with administrative FCM privileges can create a User Account. This includes users designated as a “Health Home Admin” and users designated as a “Downstream Admin”.
Once a new User account has been created, please send this Welcome to FCM link to them so they will be able to follow steps on logging in for the first time and know where to find other helpful resources available to them.
----------------------
Admins will see steps relating to creating a Care Manager Account. For reference:
What is the purpose of having a Care Management Account?
- With a CM Account, Users can be assigned members for their caseloads.
- With a CM Account, Users can view their CM Dashboards and be included in their Supervisory Team Dashboards.
- With a CM Account, Users will be able to receive Clinical Event Alerts to their email addresses.
----------------------